Websters Account and Store Help Page

This page will help you login to the Websters Online Store, check your Order History, view order invoices, and view/print/download your Websters Special Event Tickets.

Logging In and Managing Your websters.org Account

In order to manage your Websters account and view your Order History, you will need to be logged in to websters.org. You can access the My Account Page from any page on websters.org by hovering over the "Store" navigation link at the top of any page and click the My Account link as show in the screenshot below:

When you click on that link you will be taken to a login screen like the one in the screenshot below. Input the username and password for your account and click the Login button.

You either created the account manually, or if you purchased something from the Websters Online Store an account was created for you when you completed your payment at PayPal. That account information was emailed to you at the email address you used when you created the account or the email address you used at the checkout screen.

Resetting the Password for Your websters.org Account

If you didn't receive an email with your username and password, or you need to reset your password, head over to the Password Reset Page. There you will be asked for your Websters Store username or the email address that you used when your purchased your item. Complete the form and an email will be sent to you with a link that you can use to reset your password.

Managing Your Orders, File Downloads, and Special Event Tickets

After you are logged in to websters.org you can change your email address registered with our site, change your password, add billing and shipping addresses for use during order checkout, manage your newsletter subscriptions, and view your order history.

Viewing Your Orders and Printing Your Special Event Tickets

In order to view your Order History and print your tickets, click on the Orders tab, or click on the link that says "Click here to view your order history" as shown in the screenshot below:

Once on the Orders tab you will see a complete listing of all of the orders you have entered at websters.org. In order to view/print your tickets or download a PDF version of your tickets just find the order number in the list that matches the order number in the invoice that was emailed to you when you completed your checkout and PayPal payment.

Click on the number in the "Order #" column as the arrow indicates in the screenshot below:

Clicking on the order number takes you to the Order Details screen. From this screen you can view the information associated with your order as well as retrieve the same invoice that was emailed to you when you completed your payment. From this invoice your can print your Websters Special Event Tickets or download a PDF version of your tickets.

Click on the link that says

Click to open a window with a printable invoice and retrieve your tickets (if applicable).

as highlighted in red in the previous screenshot.

You may need to allow Pop-Ups from websters.org in order for the invoice window to be displayed.

Your order invoice will be displayed. At the bottom of the invoice you will find 2 links: one to print your tickets, and one to download a PDF version of your tickets - as highlighted in the screenshot below.

We recommend that you download the PDF version of your tickets and save it to a location on your computer. That way you can print your tickets at any later date at your leisure.

Questions?

If you still have questions about how to login, print, or download your Websters Special Event Tickets, please head over to our Contact Page and choose the option "Store Order Question." Someone will be in contact with your in 1-2 business days.